November Newsletter - 2010

ManageEngine Newsletter - November 2010
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What's News :
Top Story: Give a new face to your IT with Service Catalog
Other News:
IT360: Integrated IT management solution for enterprises and MSPs
ServiceDesk Plus On-Demand is now generally available
EventLog Analyzer 6.2 release addresses FISMA compliance requirements of US Federal Agencies
Catch slow transactions and resolve web application problems quickly
10% off on SQLDBManager Plus! Special offer for PASS Summit 2010
Stay secured! Desktop Central adds AD authentication
Site24x7: See what your users see and know what your users know

Give a new face to your IT with Service Catalog
servicedesk
The much awaited ManageEngine ServiceDesk Plus 8 is now released. It gives a new face to the IT by providing its users a complete view of IT services and exciting new features including the service catalog. The service catalog helps users to track their service requests, understand the approval status and know the wait time for service delivery. It delivers exceptional value in improving user satisfaction by speeding the service delivery.

Adding value to the Asset Management module, ServiceDesk Plus 8 also includes agent based scanning. With the new agent scan, IT administrators don’t have to worry about the environment complexities such as opening ports, switching off firewalls, enabling WMI while scanning the assets and scanning failures.

New features:
  • Service Catalog
  • Agent based discovery
  • Auto assigning of tickets based on load-balancing method
  • APIs to interact with third party applications
  • Predefined dashboards for monitoring helpdesk tickets
Download ServiceDesk Plus 8 now!
Tech Picks
The changing face of internet traffic
Whether we like or not, trends in the internet traffic are changing rapidly making Google the second largest ISP. Networkworld.com  on their recent post highlighted on this issue and discussed on "Why IT managers should care about this and other Internet traffic trends"...
Is service catalog a luxury or necessity?
In recent times all consultants, ITSM courses, blogs have been buzzing the term "Service Catalog". They suggest you to start implementing ITIL in your environment with a simple Service Catalog. But the question is "Is Service Catalog really that simple to start with?" ...
<Be a guest blogger>

Quick Videos :
videoAutomate OS deployment
videoAchieve enterprise security with Security Manager Plus
videoBe the first to know: Fault Management
 
Featured Whitepapers :
whitepeperAchieve SIEM using Firewall Analyzer
whitepaperStreamline SOX compliance reports with ADManager Plus
whitepaperGet in-depth insights into application silos

mitigating insider threatsWhat's new in ServiceDesk 8.0AD Audit Plus demo

IT360: Integrated IT management solution for enterprises and MSPs
IT360 8.5 GA is now available for enterprises and manged service providers (MSP). IT360 delivers a unified way to manage your IT by enabling collaboration between IT operations functions such as networks, servers, applications and service desk. It enables adoption of best practices such as ITIL in a easy way.
manageengine.com/it360

ServiceDesk Plus On-Demand is now Generally Available
ServiceDesk Plus On-Demand, a SaaS based ITIL ready help desk and asset management application is now generally available. With no software or hardware to install, IT administrators can just sign up and access the application instantly.
ondemand.manageengine.com/service-desk

EventLog Analyzer 6.2 addresses FISMA compliance requirements of US federal agencies
ManageEngine released version 6.2 of EventLog Analyzer with compliance reports for FISMA control. With this report, it effectively addresses the security controls, risk assessment, and continuous monitoring aspects of the FISMA control framework.
manageengine.com/eventloganalyzer

Catch slow transactions and resolve web application problems quickly
Detecting sporadic bad transactions can be time intensive and frustrating as you manually sift through log files. With Applications Manager, you can drill straight into slow transactions–right down to the exact SQL query, and resolve web application problems quicker. More.
manageengine.com/appmanager

10% off on SQLDBManager Plus! Special offer for PASS Summit 2010
We are running a special promotional offer for database administrators who are attending the PASS Summit 2010. Just fill out the promotional code SQLPASS2010 in our 'Get Quote' form and avail 10% off on SQLDBManager Plus purchase before 30th November, 2010. For more info, click here.
manageengine.com/sqldbmanagerplus

Stay secured! Desktop Central adds AD authentication
Users logging into Desktop Central client are now authenticated via Windows Active Directory. The users are internally mapped to their domain user accounts, which makes them to use their domain logon name and password to login to Desktop Central. This helps you to secure the Desktop Central's management interface by making use of the Active Directory's stringent password policy.
manageengine.com/desktopcentral

Site24x7: See what your users see & know what your users know
Site24x7 website monitoring allows you to monitor your business websites from 25 different locations across the globe. This gives you visibility and insight into what your end-users experience. Sign up for a free trial now.
site24x7.com
© 2010. ManageEngine is a trademark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.

October Newsletter- 2010

ManageEngine Newsletter - October 2010
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What's News :
Top Story: Integrated performance management for physical, virtual and cloud infrastructure
Other News:
Automate AD management activities with ADManager Plus 5.0
ManageEngine releases desktop management software for MSPs
Monitor virtual log files with the new SQLDBManager Plus 5.1
ManageEngine integrates with PhoneFactor for tokenless two factor authentication
Locate, monitor & support! Embed Lite agent into your hardware or software
Maintain better transparency about your uptime, than your competitors, through Site24x7
Track Windows server logon/logoff activities using ADAudit Plus

Integrated performance management for physical, virtual and cloud infrastructure
applications-manager
Enterprise IT today is a complex, heady mixture of physical, virtual, and cloud infrastructure. IT Operations team end up spending more time and focus on buying multiple monitoring tools, but end up using none. Its every IT manager's dream to be able to call just one shot to address all the three hurdles.

ManageEngine Applications Manager is one tool that helps IT Managers and Administrators realize this long-evading dream. Proactively monitor all your resources, including those in the cloud (Amazon EC2 instances), the application stack (application server, db, middleware, ERP), physical and virtual servers, and End User experience from a single console. This unified monitoring and management capability helps troubleshoot and eliminate performance bottlenecks quickly, plan capacity and ensure IT efficiency.

Download Applications Manager now!
Tech Picks
When to define a new device template?
The device templates in OpManager contain predefined rules based on which a device is categorized and relevant monitors are associated soon after discovery. The ability to define custom templates for new device...
How to monitor WebSphere application server using Applications Manager?
This post discusses the steps involved in configuring a WebSphere server in Applications Manager. Step 1: Click New Monitor drop down menu and select WebSphere link under Applications Server category...
<Be a guest blogger>

Quick Videos :
videoMS Exchange monitoring with OpManager
videoNeed for password management
videoManage bandwidth using Firewall Analyzer
 
Featured Whitepapers :
whitepeperAdvanced strategies for building effective and reliable Network Behavior Analysis systems
whitepaperDesktop management challenges and available solutions
whitepaperWAN monitoring using OpManager
 itSMF

web comicnetflow: provides better insightwebinar

Automate AD management activities with ADManager Plus 5.0
"ManageEngine ADSolutions proudly announces ADManager Plus 5.0! The Active Directory management software commemorates this milestone by giving a new feature: Workflow, a request management & automation tool. With this new feature, ADManager Plus turns into a mini-compliance software too!
manageengine.com/admanagerplus

ManageEngine releases desktop management software for MSPs
Desktop Central MSP is a web-based Windows desktop management software that helps managed service providers to efficiently manage their customers' desktops and servers. It offers integrated desktop management functions like software distribution, patch management, IT asset management, remote control, configurations and system tools.
manageengine.com/desktop-management-msp

Monitor virtual log files with the new SQLDBManager Plus 5.1
SQLDBManager Plus release 5.1 comes with new capabilities like virtual log file (VLFs) monitoring. Other capabilities include the ability to monitor various performance metrics of each database such as Jobs history, SQL memory usage, buffer cache hit ratio, session details, database availability and more. Try 30-day fully functional product now!
manageengine.com/sqldbmanagerplus

ManageEngine integrates with PhoneFactor for tokenless two factor authentication
ManageEngine has partnered with PhoneFactor, the leading provider of phone-based two-factor authentication, to enable simple, effective two-factor security for Password Manager Pro.  Latest release 6.3 comes with other features including smart card authentication (such as US DoD Common Access Card), custom reports & much more.
manageengine.com/passwordmanagerpro

Locate, monitor & support! Embed Lite agent into your hardware or software
Embed MSP Center Lite agent into your hardware boxes (be it an ATM/ POS kiosk/ Digital Signage running embedded Windows Operating Systems) or your software. It allows you to locate, monitor, and support thousands of these nodes spread across the globe from a single integrated UI.
manageengine.com/mspcenterlite

Maintain better transparency about your uptime, than your competitors, through Site24x7
Nothing instills confidence in your customers like transparency does. If you have a business website which users rely upon, ensure the performance and uptime of the website is reflected correctly. Using Site24x7, you can establish a public status page and prove that you provide high uptime and better performance than your competitors. Sign up for 15-day free trial.
site24x7.com

Track Windows server logon/logoff activities using ADAudit Plus
Logon/logoff activities of Windows servers can be tracked easily with the new release of ADAudit Plus! Generate "Logon Duration", "Remote Desktop activity" reports and export them to CSV, XLS, PDF, HTML etc.
manageengine.com/adauditplus
© 2010. ManageEngine is a trademark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.

September Newsletter- 2010

ManageEngine Newsletter - September 2010
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What's News :
Top Story: Protect your network against security threats!
Other News:
Cut costs with Free Windows Health Monitor Tool
Improve your website performance via Site24x7 Web Page Analyzer
MSP Center Lite ConnectWise integration - Automate managed services tasks and achieve higher profits
Get real-time awareness on configuration changes using DeviceExpert
Grant time-limited access to privileged passwords using Password Manager Pro
Is your network safe from vulnerabilities that can be exploited to cause downtime?

Protect your network against security threats!
nba
With respect to cyber crimes, in the recent times, the risks faced by enterprises have multiplied. Continuous evolution of intrusion techniques has made the task of ensuring network security increasingly difficult in spite of becoming all the more critical. The two widely prevalent network security systems are Firewalls and Intrusion Detection / Prevention System (IDS / IPS). However, these leave the network vulnerable to several zero-day attacks, unknown worms, internal threats, etc. This takes us to the third level of security systems called Network Behavior Analysis (NBA) Systems also known as Network Behavior Anomaly Detection (NBAD) Systems.

Advanced Security Analytics Module (ASAM)is a network flow based NBA tool for security analytics, that takes into account some of the advanced strategies and provides better, easy-to-understand information on your network security. It helps detect & classify zero-day network intrusions real-time, using the state-of-the-art Continuous Stream Miner™ technology. ASAM, a simple add-on module of NetFlow Analyzer, leverages the underlying platform’s agentless centralized data collection and forensic analysis capabilities, to offer greater value.

Benefits of ASAM:
  • Real-time network security event monitoring
  • Seamless internal and external threat monitoring
  • Detailed forensic investigation
  • Effective administration and tuning
  • Simple intuitive user interface
Tech Picks
VoIP Monitor and NetFlow Analyzer - Towards complete network monitoring -- Part 2
VoIP monitoring using Cisco's IP SLA is available as an Add-On feature to NetFlow Analyzer Professional and Professional Plus editions. NetFlow Analyzer monitors the key performance metrics like Jitter, Latency, Packet Loss, etc of the VoIP network using IP SLA to determine the VoIP...
Be proactive; don't get penalized for unlicensed software usage
Enterprises today, use a variety of software applications to keep their business running. While most organizations have stringent usage policies of commercial applications, they tend to manually reconcile the software usages. Manual reconciliation is error prone and they lose their ...
< Be a guest blogger >

Quick Videos :
videoManaging Network Configurations with DeviceExpert
videoAutomate Compliance with EventLog Analyzer
videoNetwork Performance Management with OpManager
 
Featured Whitepapers :
whitepeperCost Effective Network Management
whitepaperSOX Compliance through Privileged Identity Management
whitepaperITIL based Help Desk for SMBs
 Gitex, Dubai

Windows IT Pro Awards - Vote for ManageEngineWhitepaper: Advanced strategies for building effective and reliable NBA systemswebinar

Cut costs with Free Windows Health Monitor Tool
Free Windows Health Monitor tool provides exclusive windows network monitoring as a desktop tool dashboard. It shows the actual CPU utilization and memory utilization , disk utilization , disk I/O , network Rx and Tx details of the Windows servers and also presents physical hardware details like disk details, processor details, and memory details. Download now!
manageengine.com/free-windows-health-monitor-tool

Improve your website performance via Site24x7 Web Page Analyzer
Low website performance and poor response time translates to lower visits and revenue in today's high speed network. Site24x7's Web Page Analyzer helps you analyze the performance of your website and pin-point key objects responsible for low performance. In addition, Site24x7 has a host of other tools to help you troubleshoot your internet services. Sign-up for 15 day free trial!
site24x7.com

MSP Center Lite ConnectWise integration - Automate managed services tasks and achieve higher profits
Now, MSP Center Lite seamlessly integrates with ConnectWise. As an effect, whenever an alarm is raised in MSP Center Lite a ticket is automatically logged in ConnectWise. Similarly, the alarm is automatically cleared when the ticket is closed and vice versa. Automating such managed services tasks helps you cut down on operational expenses and achieve higher profits. More
manageengine.com/mspcenterlite

Get real time awareness on configuration changes using DeviceExpert
Unauthorized changes to network device configurations could potentially affect business continuity, besides causing security issues. Deploy DeviceExpert to get real-time visibility on configuration changes!
manageengine.com/deviceexpert

Grant time-limited access to privileged passwords using Password Manager Pro
Do you wish to securely grant your developers a time-limited, exclusive access to database passwords? Password Manager Pro helps achieve this with ease.
manageengine.com/passwordmanagerpro

Is your network safe from vulnerabilities that can be exploited to cause downtime?
Today's enterprises are facing unprecedented security threats. Identifying vulnerabilities and taking quick remediation steps are vital for survival in the business. View this video to see how Security Manager Plus helps achieve enterprise security.
manageengine.com/securitymanagerplus
© 2010. ManageEngine is a trademark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.

August Newsletter- 2010

ManageEngine Newsletter - August 2010
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What's News :
Top Story: Start offering new IT Management Services today - Try MSP Center Lite
Other News:
Exhaustive Audit Analysis and Secured Archive Log Data with Firewall Analyzer
Cut down your IT spending with Free HyperV Performance Monitoring Tool
Generate reports on Exchange 2010 and improve the performance of your Exchange Infrastructure
Drive down costs and enhance the performance of your storage devices with OpStor 7.0
Protect your network with the Advanced Security Analytics Module of NetFlow Analyzer!
Achieve better server performance with the improved Patch Engine from Desktop Central
Applications Manager enhances end-user experience monitoring dashboard
Monitor DNS, Port, Ping, SMTP/POP, Mail Server and other Internet Services from a global perspective

Start offering new IT Management Services today - Try MSP Center Lite
managed-servicesmanageengine-ondemand
Still selling support blocks? Ready to break away from the traditional break-fix business model and start offering profitable IT management services to your customers? Your wait is over.

Introducing MSP Center Lite, an agent based remote network and systems management software, that helps you offer wide range of IT management services such as network monitoring, helpdesk, remote desktop management, asset management and much more. Pricing starts at $545 per year for 50 devices.

Download 60-Day Trail | Download Free Edition

MSP Center Lite Features:
Network MonitoringRemote Control
Server MonitoringIT Workflows
Active Directory MonitoringRemote Desktop Management
Exchange MonitoringAsset Management
Event Log MonitoringPatch Management
Windows Services MonitoringITIL Help Desk
Tech Picks
Network mapping, as you want it
Network mapping: one of the essential needs for any network administrator, whether to identify where the problem is or for a quick visual inventory to identify what/where the device is.. Though an admin can get the picture from static network maps...
Ohayo Gozaimasu Tokyo, ITSMF Japan
"Mina-san Konnichiwa. gomenasai, nihongo wakarimasen" that means "Hello everyone. Sorry. I don't speak Japanese". Those were the only words I could learn before the presentation. ITSMF was a focused event in Japan, it had a lot of participants but actually a few exhibitors. However, the who's who in ITSM were there...
<< Request a Blog >>

Quick Videos :
videoManage Bandwidth using Firewall Analyzer
videoAchieve Enterprise Security with Security Manager Plus
videoClean up your AD with ADManager Plus
 
Featured Whitepapers :
whitepeperAchieve SIEM Objectives using EventLog Analyzer
whitepaperConquering NCCM Challenges through Automation
whitepaperPerils of Password sharing in Enterprises
 


E-book: Guide to start managed services businessOpManager SurveyITIL webinar

Exhaustive Audit Analysis and Secured Archive Log Data with Firewall Analyzer
The recently released Firewall Analyzer 7 provides Security Audit and Configuration Analysis Reports for complying with regulatory acts governing firewall devices, secures log archive with encryption and time-stamping, analyzes Netflow logs from Cisco ASA devices, and supports MS SQL as backend database. More features...
manageengine.com/firewallanalyzer

Cut down your IT spending with Free HyperV Performance Monitoring Tool
Monitor the actual resource utilization of the virtual servers along with CPU usage, memory details, disk and network utilization of each guest operating system on Microsoft HyperV environment with Free HyperV Performance Monitoring Tool. Download now!
manageengine.com/free-hyperv-performance-monitoring-tool

Generate reports on Exchange 2010 and improve the efficiency of your Exchange Infrastructure
The latest Service Pack 4010 of Exchange Reporter Plus offers reporting capabilities for Microsoft Exchange Server 2010 and support for Windows 7 and Windows Server 2008 platforms. More...
manageengine.com/exchangereporterplus

Drive down costs and enhance the performance of your storage devices with OpStor 7.0
OpStor 7.0 helps you monitor some of the most sought out storage devices such as EMC Symmetrix, DELL EqualLogic iSCSI SAN, DELL PowerVault MD Arrays, VMware ESX/ESXi servers, & HP MSL Tape Library. The latest release helps you
  • Set Thresholds for critical Performance Monitors
  • Schedule reports on Capacity, Performance, Availability, etc.
  • Export raw performance data into various formats, viz., HTML, PDF, CSV, etc.
manageengine.com/opstor

Protect your network with the Advanced Security Analytics Module of NetFlow Analyzer!
NetFlow Analyzer  now helps protect your network against DDoS attacks, security threats, along with bandwidth monitoring and traffic analysis. More...
manageengine.com/netflowanalyzer

Achieve better server performance with the improved Patch Engine from Desktop Central
The Patch Engine of Desktop Central has been optimized to improve the performance by reducing the CPU usage. This will considerably reduce the load on the Server, which can be used to run any additional applications.
manageengine.com/desktopcentral

Applications Manager enhances end-user experience monitoring dashboard
Applications Manager has introduced a new dashboard to the Real Browser Monitor tool that provides improved visibility into how web transactions behave for end users.  This information is utilized to enhance user experience of web transactions across branch offices.
manageengine.com/appmanager

Monitor DNS, Port, Ping, SMTP/POP, Mail Server and other Internet Services from a global perspective
Site24x7 website monitoring service, now monitors DNS, Ports, Ping, SMTP, POP and Mail Servers from over 20 global locations, including new locations such as France, Spain, Ireland, Hongkong and Brazil. With Ping monitor, monitoring server and network component from outside your data center becomes easier. Sign-up for 15 day free trial!
manageengine.com/site24x7
© 2010. ManageEngine is a trademark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.

July Newsletter- 2010

ManageEngine Newsletter - July 2010
Tweet this   |   Community  |   Success Stories   |   Solutions  |   Forward to a Friend
What's News :
Top Story: Turbocharge your IT Management
Other News:
Introducing SQLDB Manager Plus : SQL Server Database Monitoring Tool
Achieve 100% Network Availability with Free Ping Tool!
Get deep insights into VMware performance with OpManager 8.7
Improve cloud infrastructure performance with Applications Manager
New ADAudit Plus tracks Local Logon / Logoff , Terminal Services activities on Member Servers
Stay Secured: ServiceDesk Plus & Desktop Central now communicate via HTTPS
Protect the 'keys to your kingdom' using Password Manager Pro

Turbocharge your IT Management
manageengine-ondemandmanageengine-ondemand
Here's the news of the season! ManageEngine announces the launch of ManageEngine On-Demand, offering IT infrastructure management as on-demand services over the internet.

ManageEngine On-Demand services bring the power of SaaS to IT Management. With little or no infrastructure needed for these services, you can take full advantage of multi-tenancy, platform independent efficiency, hassle-free upgrades, high availability and to cap it all anytime, anywhere secure access.

With advantages like these that can re-define business productivity, ManageEngine On-Demand helps you deliver the best IT experience to your end users.

Services are available now (in beta) for Network and Server Management and Helpdesk Management. All you need to do is just sign up and you are all set! With a subscription pricing model and pay-as-you-go policy, ManageEngine On-Demand is the right solution for anyone who wants to power IT management ahead!

Sign up for an account today!
Tech Picks
VoIP industry leaning towards SIP
The latest VoIP market trends show a strong inclination towards SIP (Session Initiation Protocol). It is definitely encouraging to see the VoIP industry converge toward a common standard to get rid of all the interoperability problems...
Take action on Search Results
You must be already aware of Release 9.2 of Applications Manager  with VMWare Monitoring, Memcached Monitoring  and PostgreSQL Monitoring. Another silent enhancement we made in the previous release in addition to the popular anomaly detection and enhanced alarm management...
<< Request a Blog >>

Quick Videos :
videoNetFlow Analyzer - Overview
videoProtect your Network from Vulnerabilities
videoManaging Desktop Across WANs
 
Featured Whitepapers :
whitepeperOvercoming Network Degradation Blues with OpManager NCM Plug-in
whitepaperStreamline SOX Compliance with Reports from ADManager Plus
whitepaperAchieve SIEM using Firewall Analyzer
 


Nominiate ManageEngine for WindowsITPro 2010 Community Choice AwardsTell us your top virtualization problemsWebinar: VMware performance monitoring
Nominate NowTake this surveyRegister Now

Introducing SQLDB Manager Plus : SQL Server Database Monitoring Tool
SQLDBManager Plus is an agentless monitoring tool which provides a holistic view of production databases. With an intuitive web console and robust drill-down features, it enables DBAs to perform quick troubleshooting, resolve performance bottlenecks and generally stay on top of issues before they impact SQL server performance.
manageengine.com/sqldbmanagerplus

Achieve 100% Network Availability with Free Ping Tool!
Free Ping Tool helps you monitor the availability of Servers,  Routers, Switches, and external Websites using ICMP Ping. It fetches important parameters like Round trip time and Time to Live of the packet and presents them visually as graphs and reports. Download now!
manageengine.com/free-ping-tool

Get deep insights into VMware performance with OpManager 8.7
OpManager 8.7 out-of-the-box monitors over 70 performance metrics of your VMware servers. It offers agentless discovery and monitoring and supports ESX4.0, ESX4i, ESX3.5, and ESX3.5i. Know more...
manageengine.com/opmanager

Improve cloud infrastructure performance with Applications Manager
Applications Manager now proactively monitors the performance of business-critical Memcached servers. This allows IT administrators to identify and resolve problems with their caching systems faster. This, along with Real Browser Monitor improves the performance of cloud-based applications.
manageengine.com/appmanager

New ADAudit Plus tracks Local Logon / Logoff, Terminal Services activities on Member Servers
ADAudit Plus 4.0 Service Pack 5 was released recently. The highlight of this version is the added reporting capabilities to track Local Logon / Logoff and Terminal Services activities in Member Servers. Other features...
manageengine.com/adauditplus

Stay Secured: ServiceDesk Plus & Desktop Central now communicate via HTTPS
The latest hotfix release 70114, includes support to update asset data ServiceDesk Plus via HTTPS connection, option to validate Checksum to download Agent & Distribution Server msi and software packages, and much more.
manageengine.com/desktopcentral

Protect the 'keys to your kingdom' using Password Manager Pro
Privileged passwords are aptly called as 'keys to the kingdom' as they enable virtually unlimited access and full controls to IT resources. Malicious users can potentially misuse the privileged access and wreak havoc by stealing, manipulating and destroying sensitive data. Use Password Manager Pro to control access to Privileged Passwords.
manageengine.com/passwordmanagerpro
© 2010. ManageEngine is a trademark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.

June Newsletter- 2010

ManageEngine Newsletter - June 2010
Tweet this   |   Community  |   Success Stories   |   Solutions  |   Forward to a Friend
What's News :
Top Story: ManageEngine ADSolutions extends its Windows Server Mgmt. Portfolio. Introducing Exchange Reporter Plus
Other News:
Automate patch deployment of Non-Microsoft applications with Desktop Central
DeviceExpert now supports MSSQL backend
Keep your log data secured with EventLog Analyzer
OpUtils' users can be Authenticated via Active Directory

ManageEngine ADSolutions extends its Windows Server Management Portfolio. Introducing Exchange Reporter Plus
ManageEngine AD Solutions
It's a cliché that the trio of ManageEngine's Active Directory solutions continues to enthrall IT Managers with its versatile functionality, comprehensive reports, ease of use, and above all, affordability!

Now, ADSolutions venture into a domain closely related to Active Directory - Exchange Server Reporting and Analysis. To combat the everyday challenges in generating reports for Microsoft Exchange Server, ManageEngine introduces Exchange Reporter Plus!

Exchange Reporter Plus presents an administrator precise and granular analytical data, which is essential to optimize an Exchange messaging system. Besides its ability to offer a clear insight into critical elements such as mailbox size/traffic, server usage and public folders, Exchange Reporter Plus is also a great security asset that helps thwart email-related threats.

The array of Active Directory solutions that ManageEngine offers is quite well-known:
With ADManager Plus offering mailbox provisioning already, Exchange Reporter Plus now completes the Exchange Management totem pole, while expanding the range of Windows Management services offered by ADSolutions.
Tech Picks
Forwarding traps and other alarms from OpManager
OpManager supports forwarding alarms as traps from one destination to another destination and redirecting the incoming traps to another application. That involves a couple of configuration changes in two files to forward...
NBAR Report via Flexible NetFLow - Configuration and Reporting
Flexible NetFlow (FNF) requires the creation of a flow exporter, flow record and flow monitor. The flow exporter defines the export aspects of the flow data like export destination, UDP port for NetFlow export, export interface and so on. The flow record defines the key...
<< Request a Blog >>

Quick Videos :
videoBe the first to know: Fault Management with OpManager
videoNeed for Password Management
videoNetFlow Analyzer - Overview
 
Featured Whitepapers :
whitepeperITIL based Help Desk
whitepaperGet in-depth insights into Application Silos
whitepaperDesktop Management Challenges and available Solutions
 


ADManager Plus case studyopmanager customer testimonialvideo: clean up AD
Download NowView NowView Now

Automate patch deployment of Non-Microsoft applications with Desktop Central
Desktop Central's Patch Management has been enhanced to include support for updating Java Runtime Environment. The supported versions include JRE 1.6 and JRE 1.6 x64. It also extends support for automating patch deployment of Non-Microsoft applications like Adobe, Mozilla Firefox, Java, etc., running on Non-English OSs.
manageengine.com/desktopcentral

DeviceExpert now supports MSSQL backend
The latest release of DeviceExpert - now supports MSSQL backend, paving the way for enhanced scalability. The release 5500 is loaded with a host of new features and enhancements too. 
manageengine.com/deviceexpert

Keep your log data secured with EventLog Analyzer
EventLog Analyzer encrypts your archived logs to ensure that they are only machine readable and not human readable. It hashes the archived logs to make it tamper proof and time stamps to enhance the tamper proof further. More...
manageengine.com/eventloganalyzer

OpUtils' users can be authenticated via Active Directory
Users logging into OpUtils can now be authenticated via Windows Active Directory. That means they can use their domain username and password to login to OpUtils. In addition to AD Authentication, OpUtils also includes a new Read-only role to make users just view the data, but cannot perform any destructive operations.
manageengine.com/oputils
© 2010. ManageEngine is a trademark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.

May Newsletter- 2010

ManageEngine Newsletter - May 2010
Tweet this   |   Community   |   Success Stories   |   Solutions   |   Forward to a Friend
What's News :
Top Story: Automate NCCM; Reduce Network Outages
Other News:
Introducing Exchange Reporter Plus, a web-based analysis & reporting solution for Exchange Servers
ManageEngine offers IT Management Services On-Demand
Get more insight into your Network Traffic with NetFlow Analyzer 8.0
New ADSelfService Plus honors password history while resetting passwords!
Generate PUMA Reports, Rebrand web client and much more with EventLog Analyzer 6.1
Cut down your IT spending with Exchange Health Monitor, another FREE tool from ManageEngine
Use REST APIs to integrate Application Performance Monitoring into your NSMs

Automate NCCM; Reduce Network Outages
NCCMSun
It is often said: "Change is the enemy of network availability".  Human errors on network device configuration often lead to network outages spoiling business continuity. Aside, highly skilled network administrators often spend all their time on manually managing the configurations and changes. Typically, repetitive tasks such as modifying VLAN settings, changing access control lists, rotating passwords, firmware upgrades and the like eat away the time and efforts of administrators. They get little time to concentrate on real network administration - ensuring security and reliability, compliance to best practices and IT regulations, optimizing performance, capacity and utilization of the network.

ManageEngine DeviceExpert helps you automate and simplify the entire life cycle of Network Change & Configuration Management (NCCM). DeviceExpert significantly saves your time, cost and resources, reduces the risk of errors and network downtime and thereby improves efficiency and productivity. DeviceExpert also integrates with OpManager. Try DeviceExpert / OpManager NCM Plug-in now!
Tech Picks
Host Resource Monitoring using CLI
OpManager monitors all the system resources on servers: Windows servers are monitored using SNMP, WMI, or both and Unix servers are monitored using SNMP or CLI (Telnet or SSH). While most resources are monitored out-of-the-box, OpManager lets you add any number of ...
Compare performance attributes through Heat Charts
You might have come across Heat Charts for monitoring Website Traffic. A Heat Chart ( or Heat Map, as they are often called ) is a graphical representation of data where the values taken by a variable in a two dimensional map are represented as colors...
<< Request a Blog >>

Quick Videos :
videoManaging Network Configurations with DeviceExpert
videoNetwork Performance Management with  OpManager
videoAutomate Compliance with EventLog Analyzer
 
Featured Whitepapers :
whitepeperNetwork Monitoring - The Must Haves
whitepaperPassword Management Challenge
whitepaperEffective Bandwidth Management with NetFlow Analyzer
 


White paper on NCCMinteropsnmp tutorial
Download NowKnow MoreView Now

Introducing Exchange Reporter Plus, a web-based  analysis and reporting solution for Exchange Servers
Exchange Reporter Plus strikes the right balance between Exchange reporting and analytics. Besides offering vital reports such as mailbox size and inactive mailbox/distribution list reports, the solution also offers crucial statistics including mail traffic analysis, mailbox size growth rate, and much more. Download the free trial.
manageengine.com/exchangereporterplus

ManageEngine offers IT Management Services On-Demand
ManageEngine On-Demand, a suite of IT management services delivered as SaaS (Software as Service) is now live with the release of ServiceDesk Plus On-Demand (beta). This comes with all the power of SaaS and you no longer need to run the chores associated with procuring hardware and maintaining software. Register now!
ondemand.manageengine.com

Get an insight into your network traffic with NetFlow Analyzer 8.0
NetFlow Analyzer 8.0 released! Its new features include VoIP monitoring, support for SNMP v3 and Cisco ASA, reports on Flexible NetFlow NBAR, ability to get finer visibility in to QoS policies through monitoring child policies as per match statement statistics and much more.
manageengine.com/netflowanalyzer

New ADSelfService Plus honors password history while resetting passwords
Recently, ADSelfService Plus 4.4 build 4440 released. The highlights of this version:  One, it honors password history while resetting an end-user's password (a feature that is NOT yet available in Active Directory) and two, a "universal password reset" feature. Other features...
manageengine.com/adselfserviceplus

Generate PUMA Reports, Rebrand web client and much more with EventLog Analyzer 6.1
EventLog Analyzer 6.1 includes new features like PUMA reports for internal user monitoring, Rebrandable web client, log support for VMware, application log support for Oracle, DHCP Windows & Linux and Encrypted, Hashed & Time stamped Archive files.
manageengine.com/eventloganalyzer

Cut down your IT spending with Exchange Health Monitor, another FREE tool from ManageEngine
Exchange Health Monitor helps you monitor the Health, Mailbox, Transport and POP/IMAP details of your Exchange Servers. It supports Exchange 2003 and 2007 Servers.
manageengine.com/exchangehealthmonitor

Use REST APIs to integrate Application Performance Monitoring into your NSMs
Applications Manager now supports REST APIs that can help integrate performance metrics and reports of applications in to your central monitoring portal. This helps expose performance statistics that can be customized to meet your customer requirements. 
manageengine.com/appmanager
© 2010. ManageEngine is a trademark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.

April Newsletter- 2010

Tweet this   |   Community   |   Success Stories   |   Solutions   |   Forward to a Friend
What’s News :
Top Story: Mitigate Insider Threats
Other News:
Cut down your IT spending with VM Health Monitor, a FREE Tool for VMware monitoring
ManageEngine releases the first ITIL based Service Desk for MSPs
Increase your productivity by transferring files to remote computers via Remote Control
Troubleshoot IT performance issues faster with integrated Application and SAN Monitoring
Automate NCCM and Ensure Business Continuity using DeviceExpert
How safe is your network? Find out with Security Manager Plus!

Mitigate Insider Threats
Password ManagerSun
The biggest threat to the information security of your enterprise might be germinating right inside your organization!  The business and reputation of some of the world’s mightiest organizations have been shattered in the past by a handful of malicious insiders, who have misused the Privileged Access to critical IT infrastructure to wreak havoc on the confidentiality, integrity and availability of the information systems. Insider threat is a growing concern for businesses of all types, including federal agencies. Lack of internal controls, access restrictions, centralized management, accountability, strong policies & haphazard style of privileged password management make the organization a paradise for malicious insiders.

One of the effective ways to mitigate insider threats is to automate the entire life cycle of Privileged Access Management enforcing best practices. Password Manager Pro, a trusted solution for managing shared administrative passwords precisely helps achieve this. Try Password Manager Pro now!
Tech Picks
Embed OpManager widgets into other web pages
OpManager lets you create powerful dashboards with over 90 widgets to choose from. The widgets display different fault and performance data with provision to drill down...
Tracking Bandwidth and Security Attacks
Network administrators are forever unraveling mysteries on bandwidth hogs. Tools like the NetFlow Plug-in over OpManager  and NetFlow Analyzer  can help identify which user or application...
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Cut down your IT spending with VM Health Monitor, a free tool for VMware monitoring
VM Health Monitor, a free tool from ManageEngine helps you monitor resource utilization of the ESX/ESXi server as well as CPU & Memory utilization for each guest OS/virtual machine. Real-time monitoring, Intuitive Dashboards are some of the other features it offers.
manageengine.com/vmhealthmonitor

ManageEngine releases the first ITIL based Service Desk for MSPs
ITIL can change the game for MSPs. ServiceDesk Plus - MSP is packed with feature rich Incident, Problem, Change Management and CMDB with the capability of managing multiple account in a single Help Desk. Download Free Trial, try online.
manageengine.com/service-desk-msp

Increase your productivity by transferring files to remote computers via Remote Control
Desktop Central now allows you to transfer files between the host & remote computers via remote control. This helps you to troubleshoot the remote machines quicker & increase your productivity. Support for viewing dual monitors, 16 bit color quality & copy/paste option are the other features included.
manageengine.com/desktopcentral

Troubleshoot IT performance issues faster with integrated Application & SAN Monitoring
Integrate Applications Manager with ManageEngine OpStor through the OpStor SAN Monitoring connector and view the health and performance status of critical applications, servers and SAN devices from a single console, thereby troubleshooting IT performance problems faster.
manageengine.com/appmanager

Automate NCCM and Ensure Business Continuity using DeviceExpert
Lack of efficient device configuration management affects the business continuity. Manual configuration eats away time and efforts. Increasing security threats put the squeeze on administrators to comply to regulations. Automating NCCM using DeviceExpert simplifies all these. Watch this video!
manageengine.com/deviceexpert

How safe is your network? Find out with  Security Manager Plus!
With vulnerability scanning, open ports detection, patch management, Windows file/folder/registry change mgmt & vulnerability reporting capabilities, Security Manager Plus helps find out how safe is your network & protects the network from security threats & malicious attacks.
manageengine.com/securitymanagerplus
© 2010. ManageEngine is a trademark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.

March Newsletter- 2010

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ManageEngine Newsletter - March 2010
Two Experts to keep IT Security Vigil - Log Management and Compliance Audit

Proactively ensuring security of data and networks is very much critical for enterprises to prevent loss of trust and litigation of their clients. The two critical components of complete security, Log Management and Compliance audit, play a major role in monitoring the security and compliance of enterprise networks. IT Administrators have to be constantly vigilant to secure their enterprise networks from data thefts and hacks. They need tools that identify and troubleshoot security incidents faster in real time. ManageEngine offers automated solutions, Eventlog Analyzer and Firewall Analyzer, that monitor logs generated by hosts, applications, network security devices in real time and achieve compliance of major regulatory acts like HIPAA, GLBA, PCI, SOX.  These solutions help you to:

  • Protect customer and enterprise data
  • Be compliance audit ready
  • Improve overall IT efficiency

ManageEngine Event Log Analyzer - Focuses on the internal security threats and comprehensive compliance audits reports
ManageEngine Firewall Analyzer - Zeros in on external security threats and firewall performance optimization

 Take this quick survey if you are already using Event Log Analyzer or Firewall Analyzer.

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IN THIS EDITION

ManageEngine launches Reporting Software for MS Exchange

Get a profound insight on Exchange Servers, Mailboxes, Distribution lists, Custom Recipients and more about your complete Exchange infrastructure, with the new ManageEngine Exchange Reporter Plus - Beta, a web-based analysis and reporting solution for MS Exchange. Download the free trial and evaluate the beta.

manageengine.com/exchangereporterplus

Now, manage Cisco Nexus, HP P Series, Fujitsu Switches with DeviceExpert

The latest release build 5450 of DeviceExpert support for several new device models including Cisco Nexus Switches, HP P Series and Fujitsu Switches.

manageengine.com/deviceexpert

Eliminate hard-coded credentials using Password Manager Pro

Do you hard-code the passwords in a configuration file or a script for application-to-application or application-to-database communication? Eliminate the hard-coded passwords and thereby security threats using the Password Management APIs available as part of the latest release of Password Manager Pro (PMP).

manageengine.com/passwordmanagerpro

Monitor the end user experience for web transactions with Applications Manager

Applications Manager's Real Browser Monitor (RBM) opens up a Microsoft Internet Explorer and monitors the availability and page load times of web transactions. RBM also supports playback from multiple geographical locations, giving high visibility into web transactions and enhanced user experience even across branch offices.

manageengine.com/appmanager

Eliminate Application Sluggishness

When a user experiences sluggish performance of an ERP or a business-critical application, how do you, as a network administrator, pinpoint the problem? The problem child can either be the application, the server, or the bandwidth. Read on to know how using Applications Manager and NetFlow Analyzer can get you just there.

manageengine.com/netflowanalyzer

Enhance Account Management Audit Actions using ADAudit Plus

ADAudit Plus released its latest version "ADAudit Plus 4.0 Service Pack 4.3". This release includes a refurbished "Account Management" report category that provides a unified view of audit reports on all AD Management actions.

manageengine.com/adauditplus


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2010 ZOHO Corp. All rights reserved. ManageEngine is a trade mark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.

February Newsletter- 2010

To forward this newsletter to a friend or colleague, click here.
ManageEngine Newsletter - February 2010
Choose the right tool to run your MSP Help Desk

There is nothing like an exclusively built Help Desk solution to complement your existing MSP solution. The solutions in the market today are not adequately aligned to the MSP business needs and leaves much to be desired. How about a  Help Desk that is thoughtfully built for MSPs and meets every need of distributed Help Desk Management? Why settle for anything less when you have a powerful MSP Help Desk whose state-of-the-art features lives up to the promise of ensuring quick attention to a problem and reduced resolution time? Try  ManageEngine ServiceDesk Plus - MSP Edition and experience the manifold benefits of  robust Help Desk and Asset Management solution. ServiceDesk Plus -MSP helps manage multiple clients from a single console providing an excellent control on functions such as:

  • Managing multiple clients
  • Managing account-specific SLAs
  • Managing client's Asset
  • Account-specific rebranding
  • Remote control management
  • Account-specific knowledge base

Improve your business by ensuring the best service quality using ServiceDesk Plus – MSP.  Experience the power with the full-featured 30-day free trial now!    .

Tech Picks
  • Defining an Email template in Network Monitoring Systems
    Here is an easier way to integrate Email Alerts from any Network Monitoring solution, be it HP OpenView, Solarwinds or ManageEngine OpManager (& Applications Manager) into ServiceDesk Plus.  Read more...

  • Sub Minute Visibility
    You may have seen that NetFlow Analyzer  generates various kinds of report which can be used for Network troubleshooting, more visibility on traffic patterns, trend analysis, etc. In continuation with Data storage pattern blog, we are going to discuss on sub minute visibility available on the NetFlow Analyzer. Read more...

  • Integrate Network State into Applications Manager
    Today’s applications are complex in nature. Applications are hosted in data centers, thousands of miles away from Head Office / Branch Offices. Administrators / Helpdesk Technicians face an uphill task to troubleshoot Application performance or issues, though they have sophisticated tools to remotely access these applications. Read more...

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IN THIS EDITION

Identify Application Performance Anomalies beforehand with Applications Manager Release 9.1

Identify potential application performance problems beforehand with ‘Anomaly Detection’ feature available in Applications Manager version 9.1. Real Browser Monitoring with multi-site end-user capability, REST APIs to help integrate Applications Manager with intranet portals are some of the others features that are included in 9.1 release. With the new ManageEngine OpStor SAN Monitoring connector, you can also integrate SAN monitoring capabilities with Applications Manager.

appmanager.com

ServiceDesk Plus is No.2. We just try harder...

ManageEngine ServiceDesk Plus has been rated No.2 by the Windowsnetworking.com readers in the Help Desk category. No one remembers the Olympic silver medalist. No one remembers the runner-up. But we just wanted to say that we just try harder. Thank you to all the customers and readers of Windowsnetworking.com who voted for us..

servicedeskplus.com

Windows IT Pro: ADManager Plus an "inexpensive alternative" to Active Directory Users & Computers

Windows IT Pro Recommends ManageEngine ADManager Plus as an “inexpensive alternative” to Active Directory Users and Computers. Some excerpts from the review:

  • “Bulk User Modification” feature sets ADManager Plus apart from its competitors
  • ADManager Plus has the most comprehensive list of  reports, including Compliance-specific reports

admanagerplus.com

Optimize Web Server Performance by analyzing the throughput with Site24x7

Site24x7, the hosted website monitoring service, has recently added the ability to monitor Web Server throughput, to its website performance monitoring capabilities. This along with average response time measurement, page size and response time in various modem speeds provide a comprehensive picture of a website’s performance for various users. Webmasters or website owners can make use of these information to optimize the performance of their business-critical websites.

site24x7.com


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Featured Whitepapers
Now, Create Tickets and Manage Assets from Desktop Central 

ManageEngine Desktop Central now allows you to integrate with ManageEngine ServiceDesk Plus and ManageEngine Asset Explorer. With this you can create tickets using Desktop Central, which directly gets logged in as tickets in ServiceDesk Plus. Same way, the asset details from Desktop Central can be integrated with Asset Explorer. More..

desktopcentral.com

Be more secured by analyzing the SNMP Traps & Syslogs with the new SIEM Integration provided by Password Manager Pro

The latest release, ManageEngine Password Manager pro 6.2 has provision for generating SNMP traps and Syslog messages upon the occurrence of any activity/event - be it password access or modification or any other activity performed in the PMP application. The traps/syslog messages can be sent to the SIEM tools, which can thoroughly analyze these events, correlate them with other network events and provide informative, holistic insights on the overall network activity.

passwordmanagerpro.com

Automate NCM, Improve Efficiency

Automating NCCM activities with ManageEngine DeviceExpert could significantly save your time, cost and resources, reduce the risk of errors and thereby reduce network downtime and improve efficiency and productivity. Check out this Video.

deviceexpert.com

2010 ZOHO Corp. All rights reserved. ManageEngine is a trade mark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.

January Newsletter- 2010

ManageEngine Newsletter - January 2010
Grow your business with Free tools from ManageEngine

Most businesses today rely on networks, applications, and internet. Adapting technology to further business implies maintenance and continuous upgrades on these investments. Many tools are available to manage the invaluable, business critical assets. Investing in monitoring and management tools for a small business  is a huge IT-spend and unaffordable specially if the business is yet to see some money!

The networking community helps such Small Businesses by offering few free tools using which they can manage their IT resources. ManageEngine has made significant contribution to the networking community by providing over 20 free tools spanning all the key areas of networking.

While it is a wise decision to go in for free utilities, it is important that you consider a few factors before taking the plunge as an incorrect decision could prove costly! The important points to be considered when opting for a free tool includes, the presence of the software vendor in the market, the performance of the tools from that vendor, other offerings from the same vendor, accessible development and user community etc.

Free tools offered by ManageEngine are being used by more than 1,000,000 Small Businesses successfully world wide. Grow you business this new year with Free tools from ManageEngine.

Monitoring Clusters and Load Balancers
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Interop - Las Vegas
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Whitepaper on OpManager NCM Plug-in
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IN THIS EDITION

ADManager Plus now supports Windows 7

ADManager Plus 4.4. SP1- Build 4412 was unveiled earlier this week. The highlights of this latest release include:

  • Support for Windows Server 2008 R2 and Windows 7
  • Simplified user modification using "Quick Search" option
  • Quick-fire assignment of mailbox rights to bulk users
  • Reports on users without mailboxes

www.admanagerplus.com

ADSelfService Plus and "Drag-n-drop" customization

Drag the GUI objects, drop them in the required zone, and build a new Self Update interface in no time! It is that easy in ADSelfService Plus 4.4 SP3, the latest version of ManageEngine’s self-service password reset software. With this version you can also

  • Prevent users from providing unsophisticated answers to challenge questions.
  • Regulate users’ input during AD Self Update.

More details...

www.adselfserviceplus.com

Monitor Cloud Applications from an End User Perspective

Site24x7, the website monitoring service, makes it easier to monitor cloud applications from the perspective of an end user. It continuously monitors the performance of web applications and user-specific applications such as hosted exchange, and helps you ensure your business-critical cloud applications are performing well at all times.

www.site24x7.com

Get in-depth visibility and complete control  over your IT with IT360

ManageEngine IT360 offers a holistic and integrated approach to effectively manage all the IT resources. It monitors your network devices, servers and critical business applications from a single console. The intuitive dashboards and the integrated ITIL service desk, helps reduce the complexity of work flows in production and enables an IT administrator to run IT Operations effectively.

www.manageengine.com/it360

Protect your Data & Business using Password Manager Pro

Lack of well-defined internal controls & access restrictions generally pave the way for the growing list of cyber-criminal activities. Particularly, as stolen identities seem to have served as the ‘hacking channel’ for many cyber-crimes, improper management of the administrative passwords is believed to be at the root of a good number of security threats. By protecting the administrative passwords, you can achieve highest level of security for your data. Deploy Password Manager Pro & safeguard your business.

www.passwordmanagerpro.com


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2010 ZOHO Corp. All rights reserved. ManageEngine is a trade mark of ZOHO Corp.
All other company and product names may be trademark of the respective companies with which they are associated.

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