Multiple IT releases in the same week? No problem! Easily stay on top of all your organization’s IT releases with the Release Management module. Build, test, and deliver IT releases with minimal risks and greater transparency.
Take charge of your business workflows and facilitate effortless communication between your organizational teams
Whether it’s technical support or software development, Orchestly helps you optimize your business processes. It acts as the command center by bringing all the information and tools you need to manage workflows onto one platform.
ServiceDesk Plus introduces its very own virtual support agent
Zia, Zoho’s virtual support agent, is now available in the cloud version of ServiceDesk Plus, giving service desk teams the opportunity to improve their response rates and productivity, and achieve greater customer satisfaction.
E-book: Six ways analytics can facilitate proactive IT operations management
Proactive IT operations management can help you anticipate problems and troubleshoot blind spots to better serve end users. In this e-book, you’ll learn six ways analytics can help you proactively manage IT operations.
E-book | Choosing the right chart for your IT data
With so many chart types available, choosing the right charts to study your IT data can be confusing. In this e-book, we’ve picked nine charts and outlined how you can use them effectively to get insight into your IT data.
Find and investigate malicious emails in Office 365
Go beyond keyword-based content searches. Ensure complete protection of personally identifiable information and confidential business data with pattern-based searches, custom search schedules, and more.