MSP Newsletter MAY 2022

ManageEngine MSP

MAY 2022

 MSP

A guide for MSPs to easily adapt to the modern workforce

START READING

Secure Gateway Server is now available in RMM Central

Provide an additional layer of security to the RMM Central server using Secure Gateway Server and shield it from the risk of attacks.

UPGRADE NOW

How to get MSP clients: Top seven tips to get your first managed services client and more

Learn how to get your first customer and grow as an MSP with these useful tips.

READ NOW

Remotely control mobile endpoints for hassle-free troubleshooting

Initiate one-click troubleshooting sessions to resolve issues instantaneously—no setup or integration required.

LEARN MORE

Foresee mishaps in your clients’ networks and fix them proactively

Mend your clients’ network issues before they’re impacted to build smooth, multi-client networks with OpManager MSP.

TRY IT NOW!

 MSP

Here’s your chance to connect, network, and attend workshops and seminars to explore more about our MSP offerings.

May 19 – 20, 2022 | 8:30am – 6:30pm IST

REGISTER NOW

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central PAM360 MSP

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2022 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

May 2022

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Newsletter
May 2022
 
 

The secret sauce to detect insider threats

Combating insider threats requires significant effort to constantly ensure that they are not hiding around the corner. Here’s what can empower you to do it effortlessly.

 
Show me how
 
 
 

[E-book] Explore the intricacies of SIEM solutions in this e-book

Are you a cybersecurity professional trying to get the most out of your SIEM solution? Then this e-book is for you.

 
Master your SIEM
 
 
 

[E-book] Cyberattack survival guide 2022

Learn how to implement the 10 CISA-recommended Microsoft 365 security settings that help keep cyberattacks at bay.

 
Implement now
 
 
 

The state of ITSM two years into the pandemic

Wondering how the pandemic has affected ITSM? We’ve got the answers. ManageEngine surveyed 437 IT professionals to create a comprehensive report on the state of ITSM.

 
Get the report
 
 
 

Ensure compliance and fortify your cybersecurity with MFA

To employ Zero Trust, purchase cyber insurance, and ensure regulatory compliance with a variety of mandates, you need MFA. Learn how enabling MFA can bolster your cybersecurity.

 
Tell me more
 
 
 

Achieve compliance with our PII checklist

Comply with the GDPR, HIPAA, SOX, and other regulatory requirements with the help of our comprehensive PII checklist created to assist in sensitive data discovery and classification.

 
Check it out
 
 
 

Manage applications running on a Kubernetes cluster

Monitor the cluster health, nodes, pods, and other components in your Kubernetes environment. Track your deployments and the communication between your distributed applications.

 
Be Kubernetes-ready
 

Upcoming webinars

 

Does your Zero Trust strategy cover machine identities?

  May 17, 2022

Register »

CASB Counsel: The fundamentals of cloud access security broker

  May 25, 2022

Register »

How to measure the ROI of IT operations

  June 2, 2022

Register »

 

Top blog posts of this month

 

Is the internet making our memories fallible?

 

Is SSE here to overthrow SASE?

 

Cybercrime and its impact on the economy

 

Endpoint management: A must-have for the financial sector

 
 
 
Sign up for our blog digest
 
 

For news and updates on IT management solutions for MSPs, subscribe to the ManageEngine MSP newsletter.

 

©2022.ManageEngine is a trademark of Zoho Corp.

All other company and product names may be trademark of the respective companies
with which they are associated.
       

April 2022

Please add newsletter@manageengine.com to your address book

 
Newsletter
April 2022
 
 

Shield Insights: Let’s talk MITRE ATT&CK framework

Explore the power of the MITRE ATT&CK matrix and learn how to detect and mitigate cyberattacks easily. Witness examples, use cases, and a gripping conversation.

 
Tune in now
 
 
 

Real-life ITSM success stories of two manufacturing giants

Two manufacturing companies found ManageEngine to be the solution for improved ITSM workflows to reduce complexity and solve business challenges.

 
Read the story
 
 
 

Are your mobile devices secure?

With new security threats cropping up everyday, it’s crucial to secure corporate data on all endpoints, including mobile devices. Learn how you can do this.

 
Secure your endpoints
 
 
 

Optimize cloud spending using Site24x7 CloudSpend

Reduce cloud infrastructure costs by spotting abnormal spending and obtain unmatched visibility of resources with a granular view of cloud costs incurred by your company.

 
Save on your bill
 
 
 

Secure RDP and VPN endpoints against ransomware

Palo Alto estimates that 50% of ransomware attacks in recent years were caused by RDP and VPN vulnerabilities. Discover key strategies to protect RDP and VPN endpoints.

 
Get started
 
 
 

Kickstart hyperautomation with AI-powered service management

Are your technicians buried in a deluge of routine tasks? Learn how to set up an AI-powered service desk and free them up from dealing with mundane tasks.

 
Automate now
 

Upcoming webinars

 

How to stop malicious data exfiltration into the cloud

  April 21, 2022

Register »

Decoding why SASE is SSE-first

  April 21, 2022

Register »

Live discussion: Digital transformation for enterprise ITOps

  April 27, 2022

Register »

 

Top blog posts of this month

 

The emerging threat of weaponized artificial intelligence

 

7 vital security tips for enterprise cloud security administrators

 

New names, similar games—The evolution of phishing

 

Are you ready for Windows 11?

 
 
 
Sign up for our blog digest
 
 

For news and updates on IT management solutions for MSPs, subscribe to the ManageEngine MSP newsletter.

 

©2022.ManageEngine is a trademark of Zoho Corp.

All other company and product names may be trademark of the respective companies
with which they are associated.
       

MSP Newsletter APRIL 2022

ManageEngine MSP

APRIL 2022

 MSP

Join OpManager MSP’s free training to upgrade your multi-client management tactics and forestall mishaps.

REGISTER NOW

What is field service management and what’s in it for you?

Learn about the importance of field service management and its scope for managed service providers.

READ NOW

Multi-language support for RMM Central

RMM Central can now be localized in 8 non-english languages.

KNOW MORE

 MSP

You’re Doing Remote Monitoring and Management All Wrong – And How to Fix It!

FIND OUT NOW

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central PAM360 MSP

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2022 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

March 2022

Please add newsletter@manageengine.com to your address book

 
Newsletter
March 2022
 
 

A huge thank you!

ManageEngine turns 20, and we’re celebrating you, the customer. Here’s to the moments that made our journey one for the ages.

 
Join the celebration
 
 
 

[Infographic] 8 Digital transformation trends – 2022

Check out the top 8 trends that will shape the digital transformation space in 2022.

 
See what’s trending
 
 
 

Strengthen your IT compliance program

Build a strong compliance program that supports your business growth while meeting necessary IT compliance standards with ManageEngine’s IT management solutions.

 
Be compliance ready
 
 
 

Communicate IT incidents efficiently to prevent panic

What you see during an IT incident and what your end user sees are two different stories. So how do you communicate an IT incident with your clients to prevent panic?

 
Lay it bare
 
 
 

Make SASE your defense against cloud-based threats

Cyberthreats that target the cloud network architecture are highly distributed and complex. Learn how secure access service edge (SASE) combines network and security functions to combat these threats.

 
Secure your cloud
 
 
 

Holistic cybersecurity under one roof

Get deeper visibility into your security data across the network using Log360’s API integration with popular IT applications.

 
Learn more
 
 
 

[E-book] Fix failing analytics initiatives using AI

Tunnel vision, human biases, and siloed apps often ruin analytics initiatives. Learn how AI can derive meaning from data and help you succeed.

 
Explore AI in analytics
 
 
 

Performance monitoring accelerates service growth

Learn how Tire Profiles LLC accelerates customer retention and service growth using Site24x7’s all-in-one monitoring.

 
Discover the secret
 
 
 

Remotely manage and secure devices on the front line!

Manage frontline workers’ devices with Mobile Device Manager Plus. Remotely configure, monitor, and troubleshoot these devices to secure them and the sensitive data they hold

 
Find out how
 

Upcoming webinars

 

The changing face of service management in a world of hybrid work

  Mar 23, 2022

Register »

Advancing endpoint management and security in an ever-changing world

  Mar 23, 2022

Register »

Privilege Misuse: Risks, early detection, and prevention

  Mar 31, 2022

Register »

 

Top blog posts of this month

 

5 ways to protect critical healthcare infrastructure from cyberattacks

 

Wielding privacy-enhancing technologies for secure data sharing

 

Private 5G—Your fastest way to successful digital transformation

 

Is your sensitive data overexposed?

 
 
 
Sign up for our blog digest
 
 

For news and updates on IT management solutions for MSPs, subscribe to the ManageEngine MSP newsletter.

 

©2022.ManageEngine is a trademark of Zoho Corp.

All other company and product names may be trademark of the respective companies
with which they are associated.
       

MSP Newsletter MARCH 2022

ManageEngine MSP

MARCH 2022

FREE WEBINAR
 MSP

Learn how to resolve your client’s network configuration woes holistically.

April 7,2022

6am GMT & 11am EDT

GRAB A SPOT

The Samsung-ManageEngine webinar on endpoint management

We have joined forces with Samsung to demonstrate how you can centrally manage and secure your clients’ devices in the hybrid work era. Register for this webinar to learn about it!

REGISTER NOW

Best practices for MSP client onboarding

Set the right tone for your future relationship with your clients with a smooth onboarding process.

ACCESS THE CHECKLIST

TECHNICAL WEBINAR
 MSP

You’re Doing Network Monitoring All Wrong – And How to Fix It!

March 31,2022

ENROLL NOW

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central PAM360 MSP

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2022 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

February 2022

Please add newsletter@manageengine.com to your address book

 
Newsletter
February 2022
 
 

ServiceDesk Plus’ ESM capabilities get stronger with space management

The new space management feature in the facilities service desk, allows businesses to optimize their workspace utilization for effective implementation of business and IT projects.

 
Optimize spaces
 
 
 

Build the factory of the future today

ManageEngine’s IT management solutions enable manufacturers to manage the IT foundation they need to build the factory of the future.

 
Lay the foundation
 
 
 

Redefine your IAM strategy in 2022

Hybrid work is an undeniable reality and it’s about time we learn how to tackle the challenges it brings. Get up to speed on these latest trends in IAM to up your game.

 
See the latest trends
 
 
 

[E-book] CISA’s guide to protecting Microsoft 365 from NOBELIUM attacks

Learn about the five key security settings recommended by CISA that will secure Microsoft 365 from NOBELIUM attacks.

 
Stay secure
 
 
 

Vodafone safeguards PII with Mobile Device Manager Plus

Mobile Device Manager Plus helped Vodafone achieve information security, high device availability, and organizational and geographical compliance through a simple yet intuitive UI.

 
Check out the case study
 
 
 

Stay ahead of cybercriminals using SIEM

Cybercriminals are always looking for new ways to wreak havoc on organizations. Learn how you can stay ahead of them using a strong SIEM strategy.

 
Stay one step ahead
 
 
 

Site24x7 is now an AWS Lambda Ready Partner

With this endorsement, we can now engage in technical sessions with AWS product teams and our customers can benefit from the latest updates.

 
AWS-partnered monitoring
 
 
 

Unbox actionable insights for ServiceDesk Plus with SSO

Analytics Plus now supports SSO to enable ServiceDesk Plus users to access Analytics Plus using their ServiceDesk Plus credentials.

 
Unlock insights
 

Upcoming webinars

 

Synchronize IAM and HRMS for seamless employee life cycle management

  Feb 17, 2022

Register »

The need for proactive and reactive approaches to cybersecurity

  Feb 24, 2022

Register »

Leveraging analytics to find and fix your cybersecurity gaps

  Mar 3, 2022

Register »

 

Top blog posts of this month

 

Hyperautomation—Embracing the inevitable

 

Into the metaverse

 

What you need to know about data privacy

 

Why you need two-factor authentication more than ever

 
 
 
Sign up for our blog digest
 
 

For news and updates on IT management solutions for MSPs, subscribe to the ManageEngine MSP newsletter.

 

©2022.ManageEngine is a trademark of Zoho Corp.

All other company and product names may be trademark of the respective companies
with which they are associated.
       

MSP Newsletter FEBRUARY 2022

ManageEngine MSP

FEBRUARY 2022

 MSP

Simplify client configuration management woes with our new Network Configuration Manager add-on

Tell me more

Windows 11 is now supported in RMM Central!

With RMM Central, MSPs can now manage and monitor Windows 11 and Windows Server 2022 OSs.

EXPLORE NOW

Perks of integrating Desktop Central MSP with ServiceDesk Plus MSP

Desktop Central MSP can be integrated with ManageEngine’s homegrown help desk application to offer an integrated platform to help simplify management of your IT infrastructure effectively.

LEARN MORE

Fortify your clients’ devices with Mobile Device Manager Plus MSP

Apply device configurations, lock down devices with kiosk mode, secure access to apps, and restrict unauthorized access to sensitive data for complete protection of endpoints.

LEARN MORE

MSP pricing: Which pricing model is right for you?

A guide to building a pricing strategy that works for you and your customers.

READ MORE

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central PAM360 MSP

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2022 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

January 2022

Please add newsletter@manageengine.com to your address book

 
Newsletter
January 2022
 
 

[E-book] FBI-CISA strategies to thwart ransomware

Discover key takeaways from the Colonial Pipeline ransomware attack, and uncover what the FBI and CISA recommend to prevent these attacks.

 
Discover now
 
 
 

ManageEngine is now a Samsung Knox Validated Partner

Our partnership with Samsung empowers security-first institutions in sectors like federal government, military, defense contracting, and healthcare to reliably manage and secure endpoints.

 
Secure your devices
 
 
 

Celebrating a successful year with a quick roundup

This year, ServiceDesk Plus introduced several important features including the Kanban view for requests, graphical change workflows, and new capabilities for Zia.

 
Find out more
 
 
 

Kent RO sees 50% faster MTTR with Applications Manager

Discover how Applications Manager helped Kent RO gain unparalleled visibility into its business operations.

 
Learn more
 
 
 

[Infographic] 10 tips for safe USB use

Protect your IT infrastructure from USB-borne malware and other cyber risks due to unrestricted use of USB drives.

 
View now
 
 
 

[E-book] 6 strategies to eliminate inefficiencies in your IT service processes

Learn how you can transform your IT service management processes using analytics.

 
Learn how
 
 
 

[E-book] SSL/TLS certificate management 101

Unforeseen certificate expirations can jeopardize your brand’s credibility. Learn how to seal gaps in certificate management with a sound, end-to-end life cycle management strategy.

 
Grab your free copy
 
 
 

Recap of 2021

Site24x7 enhanced many capabilities in 2021 including monitoring, alerting, integrations, reports, and dashboards.

 
Take a look back
 

Upcoming webinars

 

6 tips to secure sensitive information this holiday season

  Jan 18, 2022

Register »

Acing compliance in the era of stringent regulatory standards

  Jan 27, 2022

Register »

 

Top blog posts of this month

 

Understanding Saudi Arabia’s new Personal Data Protection Law

 

Congratulations! You have just been socially engineered

 

Developing a risk-based approach to cybersecurity in the hybrid workforce model

 

HIPAA compliance in the age of cybersecurity

 
 
 
Sign up for our blog digest
 
 

For news and updates on IT management solutions for MSPs, subscribe to the ManageEngine MSP newsletter.

 

©2022.ManageEngine is a trademark of Zoho Corp.

All other company and product names may be trademark of the respective companies
with which they are associated.
       

MSP Newsletter JANUARY 2022

ManageEngine MSP

JANUARY 2022

PAM360 MSP

Remote monitoring and management for MSPs: Predictions for 2022

Take a look

ManageEngine selected again as a Samsung Knox Validated partner

Our partnership with Samsung empowers security-first institutions like federal governments, military, defense contractors, and healthcare to reliably manage and secure endpoints.

SECURE ENDPOINTS

Key business metrics successful MSPs use to track operations

Track all essential numbers to track your organization’s growth.

LEARN MORE

Choose the ideal endpoint management software for MSP

Discover the essential KPIs for tracking organizational growth with Desktop Central MSP.

DISCOVERY TODAY

Proactively fortify your client networks from network pitfalls

With OpManager MSP’s out-of-the-box and fully functional capabilities you can track, isolate, and tune network mishaps proactively to disaster-proof your multi-client networks.

FIND OUT MORE

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central PAM360 MSP

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2022 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

December 2021

Please add newsletter@manageengine.com to your address book

 
Newsletter
December 2021
Happy holidays! Spread some joy.
 
 

Looking back on 2021

If 2020 was the year of remote work, 2021 has been the dawn of hybrid workplaces. Join us as we reminisce on the past year.

 
Take a peek
 
 
 

Desktop Central recognized in The Forrester Wave™: Unified Endpoint Management, Q4 2021

ManageEngine Desktop Central has been recognized by Forrester as a Strong Performer in its latest Wave report.

 
Read the report
 
 
 

We’ve been named a Customers’ Choice for the third year in a row

ManageEngine has been named a Customer’s Choice in 2021 Gartner Peer Insights ‘Voice of the Customer’: Application Performance Monitoring.

 
Dive into the details
 
 
 

[Whitepaper] Healthcare IT and privileged access security

With advanced healthcare technologies also come diverse security and privacy risks. Learn about emerging healthcare IT challenges and the best security practices to follow.

 
Read the whitepaper
 
 
 

[E-book] Anomaly detection in cybersecurity for dummies

Integrating anomaly detection into your security analytics solution can thwart both internal and external cyberattacks. Learn how to make anomaly detection work for you.

 
Grab your free copy
 
 
 

[E-book] 6 ITSM mistakes you can fix using analytics

Don’t let process-level mistakes derail your service desk management. Learn how to fix them using analytics.

 
Fix them now
 
 
 

Prevent outages with AIOps

Stay on top of your websites, servers, networks, and application performance with real-time monitoring, anomaly detection, predictive analysis, automation, and instant alerts.

 
Avert downtime
 

Upcoming webinars

 

Exploring 5 most common types of cyberattacks

 Dec 22, 2021

Register »

Cloud security – Azure fundamentals

  Dec 28, 2021

Register »

 

Top blog posts of this month

 

Cybersecurity mesh—An extension of the Zero Trust Network

 

A network admin’s guide to network diagram software

 

Bring down data storage costs by getting rid of obsolete data

 

DaaS—Goodbye PCs, hello desktops in the cloud

 
 
 
Sign up for our blog digest
 

©2021.ManageEngine is a trademark of Zoho Corp.

All other company and product names may be trademark of the respective companies
with which they are associated.
       

MSP Newsletter DECEMBER 2021

ManageEngine MSP

DECEMBER 2021

PAM360 MSP

RelateIT eliminates endpoint management complexities in its customers’ IT networks with Desktop Central MSP

Read case study

Keep tabs on the performance of your multi-client networks around the clock

OpManager MSP supports monitoring more than 2,000 key performance metrics for up to 10,000 devices in your multi-client networks, and helps you take proactive measures to reduce downtime.

LEARN MORE

Trends reshaping the managed services industry

Check out the trends that are disrupting MSP businesses.

READ NOW

Two-factor authentication now available for RMM Central

Two-factor authentication is now supported in RMM Central and can be authenticated via email or Google authenticator. This provides an additional layer of security to validate the user’s authenticity and further supports remote monitoring and management.

KNOW MORE

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central PAM360 MSP

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine