November 2021

Please add newsletter@manageengine.com to your address book

 
Newsletter
November 2021
 
 

Enterprises can achieve a 352% ROI with ServiceDesk Plus

We commissioned Forrester Consulting to conduct a Total Economic Impact™ study of ServiceDesk Plus and measure the benefits and, cost‑savings, businesses realize with our ITSM tool.

 
Read the full report
 
 
 

Introducing ManageEngine Endpoint DLP Plus

Maximize your endpoint data security and proactively mitigate insider threats through capabilities like cloud upload protection, email security, device, control, and more.

 
Secure now!
 
 
 

AI-enhanced IT management solutions for your IT operations

AI in IT management is the name of the game! Check out how our AI capabilities can lend a hand in your IT team’s daily firefighting to stay on top of things.

 
View more details
 
 
 

BGPPL minimizes downtime and saves $15,000 yearly with OpManager

After deploying OpManager, BGPPL saw great improvement in the overall performance of its network devices and servers and a significant decrease in downtime.

 
Read the case study
 
 
 

Thwart credential-based cyberattacks

Stolen credentials attribute to 61% of data breaches in 2021, according to Verizon’s 2021 DBIR. Learn how you can defend against credential attacks with ManageEngine Log360.

 
Learn more
 
 
 

Compliance with CIS Benchmarks has never been so easy!

ManageEngine Vulnerability Manager Plus now helps automate audits on multiple endpoints and maintain them in line with more than 75 CIS Benchmarks.

 
Get CIS compliant now!
 
 
 

[E-book] Have you fixed your Windows security loopholes? Think again!

Here are 17 critical security auditing and logging use cases you can learn from to secure your Windows infrastructure.

 
Read Windows Auditing 101
 
 
 

[E-book] 5 key features your AD backup and recovery solution should have

Not all backup solutions can keep your AD safe. Read this e-book to learn about 5 key features any AD backup solution should have.

 
Grab your copy now
 
 
 

Keep your customers in the loop about any issues

Create powerful status pages for business transparency to let end users know about real-time statuses, service disruptions, and planned maintenances

 
Host a free status page!
 

Upcoming webinars

 

How to tackle the most prevalent cloud security challenges

  Nov 18, 2021

Register »

User essentials for efficient hybrid password management

  Nov 24, 2021

Register »

How to create a reliable endpoint management and security process for your organization

  Dec 7, 2021

Register »

 

Top blog posts of this month

 

Watch out for tenants living off your land

 

Preparing for AI adoption amidst a serious skills shortage

 

13 spooky security threats that happened in 2021

 

How well do you know your chatbot?

 
 
 
Sign up for our blog digest
 

©2021.ManageEngine is a trademark of Zoho Corp.

All other company and product names may be trademark of the respective companies
with which they are associated.
       

MSP Newsletter NOVEMBER 2021

ManageEngine MSP

NOVEMBER 2021

PAM360 MSP

Complete privileged access security for service providers

Manage, automate, and regulate the privileged access routines of multiple client infrastructures with centralized controls and robust data segregation.

Kick-start your PAM journey now!

RMM Central simplifies managed IT services

RMM Central helps MSPs in providing managed IT services and advanced technical expertise for maintenance of their customers’ networks in a cost-effective method.

KNOW HOW

Secure your customers’ data with Desktop Central MSP

Portable devices in any organization’s network carry the risk of data theft and other security threats. To eliminate these threats, MSPs need to monitor the USB devices entering their customers’ networks.

SECURE NOW

Effortlessly manage your multi-client networks with OpManager MSP

Quickly identify faults and troubleshoot your client networks with OpManager MSP’s proactive network monitoring capabilities.

GET STARTED

Importance of good help desk software for MSPs

Learn why a robust ticketing system is imperative to grow your MSP business.

START LEARNING

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central PAM360 MSP

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

MSP Newsletter OCTOBER 2021

ManageEngine MSP

OCTOBER 2021

SDP MSP

Learn how ServiceDesk Plus MSP amps up your productivity!

LEARN MORE

Multi-probe support for client network monitoring

Now you can add multiple probes for each customer to monitor their network with OpManager MSP.

TRY IT NOW

A comprehensive endpoint management tool for MSPs!

Eliminate complex endpoint management challenges with a holistic solution designed exclusively for MSPs’ endpoint management needs.

EXPLORE NOW

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP

Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

MSP Newsletter SEPTEMBER 2021

ManageEngine MSP
NEWSLETTER

SEPTEMBER 2021

FREE WEBINAR
RMM Central

RCA of client IT management challenges for MSPs

Sept. 28,2021

11am EDT & 5am GMT

REGISTER NOW

The ServiceDesk Plus MSP Evaluation Guide

As an MSP, it’s critical that you choose the right tool for your business. Here’s a comprehensive checklist to help you compare full-stack ITSM software ServiceDesk Plus MSP to its competitors and make an informed decision.

DOWNLOAD NOW

Remote monitoring and management for MSPs

For MSPs, an all-powerful, comprehensive IT management tool that manages and monitors multiple client accounts, domains, and networks is essential. RMM Central unifies these capabilities and more from an easy-to-use console.

REQUEST DEMO

A CASE STUDY

RelateIT eliminates endpoint management complexities in its customers’ IT networks with Desktop Central MSP.

READ CASE STUDY

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP
Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

MSP Newsletter AUGUST 2021

ManageEngine MSP
NEWSLETTER

AUGUST 2021

RMM Central

Desktop Central MSP simplifies Auxility’s patch management of its clients’ IT networks

READ CASE STUDY

IT management essentials for MSPs

The right IT tools can help you optimize your operations and provide high quality service and support to your clientele. Check out the must-have IT tools for MSPs from ManageEngine.

GET STARTED

Remote monitoring and management for MSPs to simplify everyday IT operations

Automate client-based patching, monitor network device performance, identify and fix faults in real time, oversee the asset inventory, provide customer support with instant troubleshooting and more from this single solution.

EXPLORE NOW

OpManager MSP now supports multi-probe for monitoring your client networks

Now leverage multiple probes to efficiently monitor each of your client’s network infrastructure.

LEARN MORE

Host Ventura Scales to New Heights With ServiceDesk Plus MSP

Hostventura Group, a Bulgarian MSP, was managing its IT with ServiceDesk Plus MSP’s standard edition. Learn how the company significantly streamlined and scaled its IT operations after upgrading to ServiceDesk Plus MSP’s enterprise edition.

READ NOW

Webinar

RCA of client IT management challenges for MSPs

Sep 28, 2021 at 5am GMT & 11am EDT

REGISTER NOW

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP
Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

MSP Newsletter JULY 2021

ManageEngine MSP
NEWSLETTER

JULY 2021

RMM Central

OpManager MSP now integrates with ServiceDesk Plus MSP!

Troubleshoot your client networks faster by leveraging the ITOM-ITSM integration tailor-made for MSPs.

Learn More

Simplify patch management of your clients’ IT networks with Desktop Central MSP

Desktop Central MSP allows MSPs to manage patches, vulnerabilities, and security updates and provides an enhanced security layer for all your managed endpoints.

LEARN MORE

Identify how RMM Central can help MSPs maximize ROI

RMM Central helps MSPs grow their business with minimized resource requirement to manage numerous IT networks.

LEARN MORE

Webinar

Make your IT operations future-proof with the Branch of One architecture, with Mark Leary, Research Director, IDC.

August 17, 2021 at 11am EDT

Register Now

Video

ITOM Webinar

Introducing ServiceDesk Plus MSP 10.5: All-in-one MSP software

Watch Now

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP
Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

MSP Newsletter JUNE 2021

ManageEngine MSP
NEWSLETTER

JUNE 2021

RMM Central RMM Central

Unify network monitoring and endpoint management for MSPs with RMM Central

KNOW MORE

Troubleshoot client faults effectively with the new ServiceDesk Plus MSP integration

OpManager MSP now integrates with ServiceDesk Plus MSP, enabling you to troubleshoot faults in your client network infrastructure more efficiently.

EXPLORE NOW

The significance of effective asset management for MSPs

Desktop Central’s IT asset management feature helps MSPs maintain comprehensive details of every customers’ assets, catalog applications, meter software usage, subscribe to alerts, and much more.

LEARN MORE

Top 10 tips for launching an MSP company

A 10-step guide to successfully start up your managed services business and run it profitably.

GET YOUR FREE COPY

IT management simplified with a unified RMM solution

Holistic client network management is essential for MSPs. RMM Central provides capabilities right from network discovery to managing asset inventory, monitoring device performances, and securing the entire IT infrastructure of clients.

EXPLORE NOW

Blog

RMM Central 5 factors

5 factors for evaluating an RMM tool for the modern MSP

KNOW MORE

Announcement

ITOM Webinar

Introducing ManageEngine Academy: A content hub for IT leaders

TELL ME MORE

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP
Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

MSP Newsletter MAY 2021

ManageEngine MSP
NEWSLETTER

MAY 2021

ManageEngine MSP OpManager MSP

ManageEngine’s MSP-focused network monitoring solution

LEARN MORE

Gain in-depth visibility into multi-client networks

OpManager MSP now lets MSPs tackle multi-client visibility challenges effortlessly with powerful visualization tools, dashboards, and network operations center views.

KNOW MORE

Comprehensive endpoint management for your client networks

Automate endpoint life cycle management with powerful patching, remote access, complete IT asset management, and much more.

MANGE ENDPOINTS BETTER

Establish governance over privileged access for clients

Manage access to privileged assets across multiple client environments with robust data segregation.

UP YOUR SECURITY GAME

A unified console to manage all your customers’ mobile devices

Leverage Mobile Device Manager Plus MSP’s customer segmentation and multi-tenant architecture to simplify management and enhance security of personal and corporate devices in your clients’ enterprises.

LEARN MORE

A guide to running a successful managed services business

Learn how to build a profitable MSP business with the right kind of service offerings, efficient client onboarding, handling of various MSP challenges, implementing of best practices, and more.

DIVE RIGHT IN

Announcements

RMM Central

Launching RMM Central: A unified IT solution for managed service providers

KNOW MORE

Webinars

RMM Central

Strategizing and monitoring hybrid, multi-client environments with OpManager MSP

REGISTER NOW

ManageEngine MSP Solutions

OpManager MSP Desktop Central MSP Password Manager Pro MSP
Mobile Device Manager Plus MSP ServiceDesk Plus MSP RMM Central

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

ManageEngine

October 2021

Please add newsletter@manageengine.com to your address book

 

Newsletter
October 2021
 
 

Are you really aware? And most importantly, are you safe?

Cybersecurity Awareness Month is here! We have a lot in store for you. Join us and test how cyber aware you really are. There are some exciting gift cards to be won, too!

 

Become cyber aware
 
 
 

We’ve been recognized in the 2021 Gartner® Magic Quadrant™ for ITSM Tools

The 2021 Gartner® Magic Quadrant™ for ITSM Tools is out now, and we’re excited to announce that Gartner has recognized ManageEngine for the second year in a row.

 

View a complimentary copy
 
 
 

NSA’s security checklist deciphered!

Check out how you can secure your business by implementing NSA’s security recommendations.

 

Check it out
 
 
 

RedXOR and Mamba: What makes modern malware dangerous?

Modern malware like RedXOR and Mamba use little known tactics to breach your IT environment. What are they and how do you avoid them?

 

Find out now
 
 
 

[E-book] How to protect Microsoft 365 from NOBELIUM’s phishing attack

Here are the techniques used by NOBELIUM in their ongoing spear phishing attack to deliver malicious payloads and ways to secure your Microsoft 365 against them.

 

Secure Microsoft 365
 
 
 

Don’t let security bugs spoil your favorite Linux flavor

Vulnerability Manager Plus now extends vulnerability management, security configuration management, automated patching, and more to all major Linux distros and applications.

 

Learn more!
 
 
 

Maximize network traffic insights with extended data storage

Introducing HighPerf, our highly scalable raw storage database that facilitates smarter analytics, faster troubleshooting, and better bandwidth management.

 

Dive into the details
 
 
 

Free sysadmin tools for everyday use

Site24x7 offers a variety of sysadmin tools like a subnet calculator, IPV6 converter, uptime checker, cron command generator, and DKIM and DMARC tools that help with your daily tasks.

 

Try them out today
 
 
 

[E-book] How ransomware attacks weaponize Active Directory

Many recent ransomware attacks have exploited Active Directory. We describe the tactics used by threat actors and explain preemptive defense measures you should adopt.

 

Get the guide
 

Upcoming webinars

 

Making cybersecurity effective with threat intelligence

 

Oct 21, 2021

Register »

Measuring the service desk’s contribution to value

 

Oct 26, 2021

Register »

Enhancing threat detection with user behavior analytics (UBA)

 
Oct 27, 2021

Register »

How ITIL 4 is mobilizing and re-pivoting organizations globally

 
Nov 10, 2021

Register »

 

Top blog posts of this month

 



How Kaseya fell victim to a ransomware attack

 



Data center operations through the eyes of AI

 



A kernel of truth: Linux isn’t as foolproof as we may have thought

 



Decentralized identity—bringing data back to its owners

 
 


 
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©2021.ManageEngine is a trademark of Zoho Corp.

All other company and product names may be trademark of the respective companies
with which they are associated.
       

September 2021

Please add newsletter@manageengine.com to your address book

 
Newsletter
September 2021
 
 

Desktop Central recognized in 2021 Gartner Magic Quadrant for UEM

 

ManageEngine Desktop Central has been recognized by Gartner among eight vendors in the 2021 Magic Quadrant for unified endpoint management (UEM) for its ability to execute and completeness of vision.

 
Get access here
 
 
 

Introducing advanced analytics for ServiceDesk Plus Cloud

 

Get a holistic view of your IT—track ticket journeys, increase agent productivity, ensure compliance with service-level agreements, and more using Analytics ;Plus.

 
Try for free now
 
 
 

Are you CPRA-ready?

 

The California Privacy Rights Act (CPRA) goes into effect on January 1, 2023, with a lookback period for data starting January 1, 2022. Here’s all you need to know.

 
Find out now
 
 
 

[E-book] OIG’s Microsoft 365 audit checklist and how to prepare for it

 

Are you sure that your Microsoft 365 setup is ready for the Office of Inspector General (OIG) audit?

 
View the checklist
 
 
 

The CISA drops the 30 most exploited vulnerabilities since 2020

 

Buckle up, folks! Cybersecurity agencies in the US, UK, and Australia issued a joint advisory listing the most exploited vulnerabilities in 2020 and 2021. Many are years old.

 
Take a peek
 
 
 

Apple WWDC21 updates: Here’s how they impact your IT ecosystem

 

You can leverage new features on your iOS and iPadOS devices to improve security and simplify management if you’re update-ready.

 
Learn how
 
 
 

Moving beyond Zero Trust with continuous authentication

 

Verifying users only during logon creates a security gap. Bridge this gap with behavioural biometrics to strengthen your defense against security incidents.

 
Learn about Zero Trust
 
 
 

5 best practices to leverage user behavior analytics

 

Detect, investigate, and mitigate insider attacks by adopting these five user behavior analytics best practices to enhance your threat hunting strategies.

 
Learn more
 
 
 

AWS, Azure, and GCP—Monitoring, best practices, and more

 

Ensure optimal performance of applications hosted on cloud platforms like AWS, Azure, and GCP. Get best practice recommendations for all your cloud resources via Guidance Reports.

 
Explore more
 

Upcoming webinars

 

The Role of IAM in securing your hybrid IT environment

Sep 22, 2021

Register »

The service desk is your best technology coach

Sep 30, 2021

Register »

Fundamentals of the cloud and the first principles of securing it

Sep 30, 2021

Register »

Is your IT team ready for the hybrid work model?

  Oct 5, 2021

Register »

 

Top blog posts of this month

 

Securing endpoints: Ensuring hackers don’t manipulate your browsers

 

The never-ending love story between cyberattacks and healthcare

 

Remote work and its lasting impact: What our global research uncovered

 

Differential privacy—what it means for businesses

 
 
Sign up for our blog digest
 
 
 
 
 
 

©2021.ManageEngine is a trademark of Zoho Corp.

All other company and product names may be trademark of the respective companies
with which they are associated.
 
       

August 2021

Please add newsletter@manageengine.com to your address book | View online version

 
Newsletter
August 2021
 
 

ManageEngine placed in the 2021 Gartner MQ for SIEM

In its report, Gartner recognizes ManageEngine Log360’s remote-workforce-strengthening capabilities like incident investigation and response workflows.

 
Get access here
 
 
 

Launching Analytics Plus 5.0

Analytics Plus 5.0 comes with a gamut of features such as enhanced AI, scenario analytics, and more to help fuel your IT growth strategy.

 
Take the first look
 
 
 

The 2021 Digital Readiness Survey

This research takes an in-depth look at how IT has adapted and transformed with the new normal in organizations across the globe.

 
Get insights
 
 
 

Fortify your corporate device, apps, and data!

Gain complete control over your organization’s mobile devices, restrict unauthorized access to sensitive data, and limit excess data costs.

 
Lock down devices
 
 
 

Save 90% of your Active Directory administration costs

Eliminate redundancy and human error, and improve business processes by automating user provisioning, stale account cleanup, and other identity-related tasks.

 
Automate IAM
 
 
 

See how UniServity tracks its end-user experience globally

UniServity offers e-learning solutions to students worldwide. With Site24x7, UniServity ensures its global services are always performing well for its customers.

 
Find out how
 
 
 

Up your security game by putting an end to needless privileges

Did you know admin rights are required to exploit most critical vulnerabilities? Learn how to efficiently curb excessive privileges without impacting productivity.

 
Download the infographic
 

Upcoming webinars

 

Fundamentals of cloud security

Aug 18, 2021

Register »

The service desk and the next normal

Aug 25, 2021

Register »

The emerging threat of the cyber pandemic and building a resilient PAM strategy

Aug 26, 2021

Register »

Fundamentals of SIEM: Real-time analysis of all alerts from across the network

Aug 31, 2021

Register »

 

Top blog posts of this month

 

Zoho’s POPIA compliance statement

 

Why implementing Zero Trust is more important than ever before

 

Password hygiene – The first step towards improved security

 

Boosting performance with network monitoring solutions

 
 
Sign up for our blog digest
 

©2021.ManageEngine is a trademark of Zoho Corp.

All other company and product names may be trademark of the respective companies
with which they are associated.
       

July 2021

Please add newsletter@manageengine.com to your address book

 
Newsletter
July 2021
 
 

Celebrating the heroes of IT

Now more than ever is the time for us to share our appreciation for our superheroes in disguise. Here’s to celebrating the heroes of IT—our sysadmins. Participate in Sysadmin Day 2021 for a chance to win exciting prizes!

 
Celebrate with us
 
 
 

Cyberattacks are evolving. What about your cyber defense?

Get one step closer to obtaining the UK’s Cyber Essentials certifications with the help of ManageEngine solutions for upgrading your cyber defense.

 
Find out how
 
 
 

Is your enterprise’s biggest security threat already within?

The true cost of insider attacks goes beyond the initial damage caused by them. View this infographic to learn about insider threats, detection and mitigation strategies, and more.

 
Combat insider threats
 
 
 

12 best practices to strengthen data security

Focusing on both data-centric and user-centric security controls is essential for data security. Here are our 12 data security best practices to help you reinforce data security.

 
Show me more
 
 
 

Cybersecurity hack: Combining threat intelligence with UEBA

Combining threat intelligence with user and entity behavior analytics (UEBA) is effective in combating external attacks as well as insider threats. Learn how you can implement this all-around “hack” in your organization.

 
Learn the hack
 
 
 

[E-book] 5 reasons why VPN MFA is indispensable

Here are the top reasons why securing access to VPN providers like Fortinet, Juniper, or Cisco with a secondary authentication factor is indispensable for ensuring ybersecurity.

 
Dive into the details
 
 
 

An agent-based solution to manage distributed servers

Monitor critical servers distributed geographically using cloud- and agent-based server monitoring. Collect and set thresholds for crucial server performance metrics and react when an issue is detected.

 
Track server performance
 
 
 

Cloud traffic monitoring simplified

NetFlow Analyzer now offers support for Amazon Virtual Private Cloud flow logs to help monitor and manage Amazon Web Services resources and virtual private clouds in your network with ease.

 
Start monitoring now
 
 
 

Analytics for ServiceDesk Plus’ user surveys

Transform user feedback into growth. Carefully analyze results from user surveys and get actionable insights to improve help desk performance.

 
Start analyzing now
 

Upcoming webinars

 

Exploring 5 most common types of cyberattacks

  Aug 11, 2021

Register »

Exploring 5 most common types of cyberattacks

  Aug 12, 2021

Register »

Endpoint security for anywhere operations: A future-ready strategy

  Aug 12, 2021

Register »

Make your IT operations future-proof with the Branch of One architecture

  Aug 17, 2021

Register »

 

Top blog posts of this month

 

The Colonial Pipeline ransomware attack: Lessons for cybersecurity teams

 

The importance of behavior analytics in your organization’s cybersecurity

 

The role of endpoints in the security of your network

 

Confidential computing – The way forward in cloud security

 
 
Sign up for our blog digest
 

©2021.ManageEngine is a trademark of Zoho Corp.

All other company and product names may be trademark of the respective companies
with which they are associated.