DECEMBER 2021

RelateIT eliminates endpoint management complexities in its customers’ IT networks with Desktop Central MSP

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Keep tabs on the performance of your multi-client networks around the clock

OpManager MSP supports monitoring more than 2,000 key performance metrics for up to 10,000 devices in your multi-client networks, and helps you take proactive measures to reduce downtime.

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Trends reshaping the managed services industry

Check out the trends that are disrupting MSP businesses.

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Two-factor authentication now available for RMM Central

Two-factor authentication is now supported in RMM Central and can be authenticated via email or Google authenticator. This provides an additional layer of security to validate the user’s authenticity and further supports remote monitoring and management.

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ManageEngine MSP Solutions

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©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

NOVEMBER 2021

Complete privileged access security for service providers

Manage, automate, and regulate the privileged access routines of multiple client infrastructures with centralized controls and robust data segregation.

Kick-start your PAM journey now!

RMM Central simplifies managed IT services

RMM Central helps MSPs in providing managed IT services and advanced technical expertise for maintenance of their customers’ networks in a cost-effective method.

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Secure your customers’ data with Desktop Central MSP

Portable devices in any organization’s network carry the risk of data theft and other security threats. To eliminate these threats, MSPs need to monitor the USB devices entering their customers’ networks.

SECURE NOW

Effortlessly manage your multi-client networks with OpManager MSP

Quickly identify faults and troubleshoot your client networks with OpManager MSP’s proactive network monitoring capabilities.

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Importance of good help desk software for MSPs

Learn why a robust ticketing system is imperative to grow your MSP business.

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ManageEngine MSP Solutions

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

OCTOBER 2021

Learn how ServiceDesk Plus MSP amps up your productivity!

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Multi-probe support for client network monitoring

Now you can add multiple probes for each customer to monitor their network with OpManager MSP.

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A comprehensive endpoint management tool for MSPs!

Eliminate complex endpoint management challenges with a holistic solution designed exclusively for MSPs’ endpoint management needs.

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ManageEngine MSP Solutions

• Mobile Device Manager Plus MSP• ServiceDesk Plus MSP• RMM Central

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

SEPTEMBER 2021

RCA of client IT management challenges for MSPs

Sept. 28,2021

11am EDT & 5am GMT

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The ServiceDesk Plus MSP Evaluation Guide

As an MSP, it’s critical that you choose the right tool for your business. Here’s a comprehensive checklist to help you compare full-stack ITSM software ServiceDesk Plus MSP to its competitors and make an informed decision.

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Remote monitoring and management for MSPs

For MSPs, an all-powerful, comprehensive IT management tool that manages and monitors multiple client accounts, domains, and networks is essential. RMM Central unifies these capabilities and more from an easy-to-use console.

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ManageEngine MSP Solutions

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©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

AUGUST 2021

Desktop Central MSP simplifies Auxility’s patch management of its clients’ IT networks

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IT management essentials for MSPs

The right IT tools can help you optimize your operations and provide high quality service and support to your clientele. Check out the must-have IT tools for MSPs from ManageEngine.

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Remote monitoring and management for MSPs to simplify everyday IT operations

Automate client-based patching, monitor network device performance, identify and fix faults in real time, oversee the asset inventory, provide customer support with instant troubleshooting and more from this single solution.

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OpManager MSP now supports multi-probe for monitoring your client networks

Now leverage multiple probes to efficiently monitor each of your client’s network infrastructure.

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Host Ventura Scales to New Heights With ServiceDesk Plus MSP

Hostventura Group, a Bulgarian MSP, was managing its IT with ServiceDesk Plus MSP’s standard edition. Learn how the company significantly streamlined and scaled its IT operations after upgrading to ServiceDesk Plus MSP’s enterprise edition.

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ManageEngine MSP Solutions

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

JULY 2021

OpManager MSP now integrates with ServiceDesk Plus MSP!

Troubleshoot your client networks faster by leveraging the ITOM-ITSM integration tailor-made for MSPs.

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Simplify patch management of your clients’ IT networks with Desktop Central MSP

Desktop Central MSP allows MSPs to manage patches, vulnerabilities, and security updates and provides an enhanced security layer for all your managed endpoints.

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Identify how RMM Central can help MSPs maximize ROI

RMM Central helps MSPs grow their business with minimized resource requirement to manage numerous IT networks.

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ManageEngine MSP Solutions

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

JUNE 2021

Unify network monitoring and endpoint management for MSPs with RMM Central

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Troubleshoot client faults effectively with the new ServiceDesk Plus MSP integration

OpManager MSP now integrates with ServiceDesk Plus MSP, enabling you to troubleshoot faults in your client network infrastructure more efficiently.

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The significance of effective asset management for MSPs

Desktop Central’s IT asset management feature helps MSPs maintain comprehensive details of every customers’ assets, catalog applications, meter software usage, subscribe to alerts, and much more.

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Top 10 tips for launching an MSP company

A 10-step guide to successfully start up your managed services business and run it profitably.

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IT management simplified with a unified RMM solution

Holistic client network management is essential for MSPs. RMM Central provides capabilities right from network discovery to managing asset inventory, monitoring device performances, and securing the entire IT infrastructure of clients.

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ManageEngine MSP Solutions

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.

MAY 2021

ManageEngine’s MSP-focused network monitoring solution

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Gain in-depth visibility into multi-client networks

OpManager MSP now lets MSPs tackle multi-client visibility challenges effortlessly with powerful visualization tools, dashboards, and network operations center views.

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Comprehensive endpoint management for your client networks

Automate endpoint life cycle management with powerful patching, remote access, complete IT asset management, and much more.

MANGE ENDPOINTS BETTER

Establish governance over privileged access for clients

Manage access to privileged assets across multiple client environments with robust data segregation.

UP YOUR SECURITY GAME

A unified console to manage all your customers’ mobile devices

Leverage Mobile Device Manager Plus MSP’s customer segmentation and multi-tenant architecture to simplify management and enhance security of personal and corporate devices in your clients’ enterprises.

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A guide to running a successful managed services business

Learn how to build a profitable MSP business with the right kind of service offerings, efficient client onboarding, handling of various MSP challenges, implementing of best practices, and more.

DIVE RIGHT IN

Announcements

Launching RMM Central: A unified IT solution for managed service providers

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Webinars

Strategizing and monitoring hybrid, multi-client environments with OpManager MSP

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ManageEngine MSP Solutions

For news and updates on other IT management solutions from ManageEngine, visit ManageEngine Newsletter

©2021 ZOHO Corp. All rights reserved. ManageEngine is a trademark of ZOHO Corp. All other company and product names may be trademark of the respective companies with which they are associated.